Volume Key Unknown - BBC Earth "Wild Africa / tiny Giants"

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alexcoluzzi32

Volume Key Unknown - BBC Earth "Wild Africa / tiny Giants"

Post by alexcoluzzi32 » Tue Apr 17, 2018 9:49 pm

What is the data you guys need here, if anything?

Woodstock
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Joined: Sun Jul 24, 2011 11:21 pm

Re: Volume Key Unknown - BBC Earth "Wild Africa / tiny Giant

Post by Woodstock » Tue Apr 17, 2018 10:39 pm

Are you trying to open an original BD, or an ISO of a BD?

What other errors did you receive when opening the disk?
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

alexcoluzzi32

Re: Volume Key Unknown - BBC Earth "Wild Africa / tiny Giant

Post by alexcoluzzi32 » Wed Apr 18, 2018 12:36 am

Woodstock wrote:Are you trying to open an original BD, or an ISO of a BD?

What other errors did you receive when opening the disk?
It's an original and I'll try again and post screen caps, or something. Thank you!

Woodstock
Posts: 5273
Joined: Sun Jul 24, 2011 11:21 pm

Re: Volume Key Unknown - BBC Earth "Wild Africa / tiny Giant

Post by Woodstock » Wed Apr 18, 2018 1:17 am

Debug logging is far more valuable than screenshots.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

alexcoluzzi32

Re: Volume Key Unknown - BBC Earth "Wild Africa / tiny Giant

Post by alexcoluzzi32 » Wed Apr 18, 2018 5:33 am

Woodstock wrote:Debug logging is far more valuable than screenshots.
Your wish is my command sir.

https://drive.google.com/file/d/1P6hYJY ... sp=sharing

Woodstock
Posts: 5273
Joined: Sun Jul 24, 2011 11:21 pm

Re: Volume Key Unknown - BBC Earth "Wild Africa / tiny Giant

Post by Woodstock » Wed Apr 18, 2018 3:05 pm

MakeMKV v1.12.0 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\XXXXX/MakeMKV_log.txt
Using direct disc access mode
DEBUG: Code 0 at ap|/'{OFxXWgeC:121262164
DEBUG: Code 0 at mV4(%n/4s|39{CnS:213136033
Saved AACS dump file as C:\Users\XXXXX/.MakeMKV/MKB20_v61_BBC_Earth_EDE8.tgz
The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at mV4(%n/4s|39{CnS:121264257
DEBUG: Code 0 at mV4(%n/4s|39{CnS:121265890
Failed to open disc
Very strange - AACS v61 isn't the "latest and greatest", so MakeMKV 1.12.x should be able to decode it, assuming it can read the root directory properly.

As a test to see if it's a problem specifically with 1.12, could you install one of the 1.10 versions from /download/old/ ? v1.10.6 and later should also be able to handle this disk.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

pitsie
Posts: 1
Joined: Thu Feb 16, 2017 8:49 am

Re: Volume Key Unknown - BBC Earth "Wild Africa / tiny Giant

Post by pitsie » Wed Apr 18, 2018 4:31 pm

Woodstock wrote: Saved AACS dump file as C:\Users\XXXXX/.MakeMKV/MKB20_v61_BBC_Earth_EDE8.tgz
That's a UHD/AACS2 disc I think, hence the "MKB20".

PilotC150
Posts: 2
Joined: Wed Apr 18, 2018 11:05 pm

Re: Volume Key Unknown - BBC Earth "Wild Africa / tiny Giant

Post by PilotC150 » Wed Apr 18, 2018 11:08 pm

Woodstock wrote: Very strange - AACS v61 isn't the "latest and greatest", so MakeMKV 1.12.x should be able to decode it, assuming it can read the root directory properly.

As a test to see if it's a problem specifically with 1.12, could you install one of the 1.10 versions from http://makemkv.com/download/old/ ? v1.10.6 and later should also be able to handle this disk.
What is the latest and greatest version? I'm trying to rip The Greatest Showman bluray and I'm getting the same error, except it's AACS v63. I don't want to hijack this thread, but it's a coincidence that this thread was started yesterday and I'm having the problem today. I'm curious if the probably is related. This is a "truncated" error log. The only part I cut out was more lines of the illegal request lines.
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0401ECF4447905FC86405BF90D14CB47453 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Highest AACS version is v63 , MKB saved as C:\Users\Chris/.MakeMKV/MKB_v63_THE_GREATEST_SHOWMAN.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

Woodstock
Posts: 5273
Joined: Sun Jul 24, 2011 11:21 pm

Re: Volume Key Unknown - BBC Earth "Wild Africa / tiny Giant

Post by Woodstock » Thu Apr 19, 2018 2:37 pm

V1.12.0 of MakeMKV can handle AACS v64, which has been out for a few months.

I'm sure we'll get reports when v65 hits stores.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

PilotC150
Posts: 2
Joined: Wed Apr 18, 2018 11:05 pm

Re: Volume Key Unknown - BBC Earth "Wild Africa / tiny Giant

Post by PilotC150 » Thu Apr 19, 2018 2:55 pm

Woodstock wrote:V1.12.0 of MakeMKV can handle AACS v64, which has been out for a few months.

I'm sure we'll get reports when v65 hits stores.
Yup, that’s my bad. I thought I was on latest. Once I updated all was good!

Thanks for the response.

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