Using anything other than default profile it won't create MK

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leeAberfa
Posts: 1
Joined: Wed Apr 18, 2018 9:30 am

Using anything other than default profile it won't create MK

Post by leeAberfa » Wed Apr 18, 2018 9:33 am

I am using the linux version. If I select the AAC profile and hit start, it acts like it is but the progress bar never moves and no file is ever created. As soon as I switch it to default it will create the mkv without issue.

Since I am newish to makemkv please let me know what data you need specifically from me to help correct this. Windows version worked perfectly for me and hoping the same from the linux version.

Thanks

Woodstock
Posts: 5273
Joined: Sun Jul 24, 2011 11:21 pm

Re: Using anything other than default profile it won't creat

Post by Woodstock » Wed Apr 18, 2018 3:14 pm

Do you have debug logging turned on? (FAQ link in my signature covers turning it on)

The profiles OTHER THAN default have different dependencies, as far as libraries are concerned, and the Linux version does not supply all of them, since they "should" already be installed.

If a library is missing, it should be mentioned in the log.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

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