Unknown Save File Issues

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ColorWerx
Posts: 3
Joined: Mon Jul 30, 2018 1:51 am

Unknown Save File Issues

Post by ColorWerx »

I've just started having issues with saving files; just upgraded to v1.12.3 (macOS) and am not sure how to interpret the log. Here's an example of what I am seeing:

Code: Select all

AV sync issues in /Volumes/My Passport Mac/TV Shows Temp/Star Trek (1966)/Season 03/Disc 03/Star_Trek_Season_3_Disc_3_t00.mkv
AV sync in 1 at 0:00:00 (32ms) : 3 frame(s) dropped to reduce audio skew to +9.708ms
AV sync in 1 at 0:00:00 (41.708ms) : encountered overlapping frame, audio skew is +9.708ms
AV sync in 1 at 0:00:12.554 (1.416ms) : encountered overlapping frame, audio skew is +11.125ms
AV sync in 1 at 0:00:54.304 (9.958ms) : encountered overlapping frame, audio skew is +21.083ms
AV sync in 1 at 0:00:54.325 (10.666ms) : 1 frame(s) dropped to reduce audio skew to +10.416ms
AV sync in 1 at 0:01:19.579 (4.75ms) : encountered overlapping frame, audio skew is +15.166ms
AV sync in 1 at 0:01:53.071 (1.541ms) : encountered overlapping frame, audio skew is +16.708ms
AV sync in 1 at 0:02:23.143 (8.291ms) : encountered overlapping frame, audio skew is +25ms
AV sync in 1 at 0:02:23.168 (10.666ms) : 1 frame(s) dropped to reduce audio skew to +14.333ms
AV sync in 1 at 0:02:52.172 (5.666ms) : encountered overlapping frame, audio skew is +20ms
AV sync in 1 at 0:04:06.204 (5.041ms) : encountered overlapping frame, audio skew is +25.041ms
AV sync in 1 at 0:04:06.229 (10.666ms) : 1 frame(s) dropped to reduce audio skew to +14.375ms
AV sync in 1 at 0:08:59.914 (7.25ms) : encountered overlapping frame, audio skew is +21.625ms
AV sync in 1 at 0:08:59.936 (10.666ms) : 1 frame(s) dropped to reduce audio skew to +10.958ms
AV sync in 1 at 0:11:25.351 (3.041ms) : encountered overlapping frame, audio skew is +14ms
001003:0020 DEBUG: Code 45045000 at kwVdSc?TV5No,Q{ LrE:121265821
001003:0020 DEBUG: Code 0 at FT9IW5Y^n)ON0.5Ym]6ZP:121267661
001003:0020 DEBUG: Code 0 at FT9IW5Y^n)ON0.5Ym]6ZP:121267661
001003:0020 DEBUG: Code 0 at FT9IW5Y^n)ON0.5Ym]6ZP:121267661
001002:0020 LIBMKV_TRACE: Exception: Error in p->FetchFrames(1,false)
005003:0000 Failed to save title 0 to file /Volumes/My Passport Mac/TV Shows Temp/Star Trek (1966)/Season 03/Disc 03/Star_Trek_Season_3_Disc_3_t00.mkv
I am getting these kinds of errors on multiple BDs lately; could it be the new version of MakeMKV, or a drive issue?

Any and all advice would be greatly appreciated.
ColorWerx
Posts: 3
Joined: Mon Jul 30, 2018 1:51 am

Re: Unknown Save File Issues

Post by ColorWerx »

Installed v1.12.2 - lo and behold, errors are gone.
CodeMender
Posts: 3
Joined: Tue Jul 31, 2018 9:16 pm

Re: Unknown Save File Issues

Post by CodeMender »

I am getting the same save file errors for Windows on version 1.12.3:

005015:0000 Saving 2 titles into directory F:/Data/Video using profile 'MyDefault' from file 'C:\Program Files (x86)\MakeMKV/MyDefault.mmcp.xml'
AV sync issues in F:/Data/Video/Star_Trek_Season_1_Disc_3_t00.mkv
AV sync in 1 at 0:00:00 (32ms) : 3 frame(s) dropped to reduce audio skew to +9.708ms
AV sync in 2 at 0:00:00 (32ms) : 1 frame(s) dropped to reduce audio skew to +9.708ms
AV sync in 3 at 0:00:00 (32ms) : 1 frame(s) dropped to reduce audio skew to +9.708ms
AV sync in 1,2,3 at 0:00:00 (41.708ms) : encountered overlapping frame, audio skew is +9.708ms
001003:0020 DEBUG: Code 45045000 at n]b0~$o-o?V5vbG:khR:121265821
001003:0020 DEBUG: Code 0 at 7(:bJRPje>S[z:y!Z~".~:121267661
001003:0020 DEBUG: Code 0 at 7(:bJRPje>S[z:y!Z~".~:121267661
001003:0020 DEBUG: Code 0 at 7(:bJRPje>S[z:y!Z~".~:121267661
001002:0020 LIBMKV_TRACE: Exception: Error while reading input
005003:0000 Failed to save title 0 to file F:/Data/Video/Star_Trek_Season_1_Disc_3_t00.mkv
AV sync issues in F:/Data/Video/Star_Trek_Season_1_Disc_3_t02.mkv
AV sync in 1 at 0:00:00 (32ms) : 3 frame(s) dropped to reduce audio skew to +9.708ms
AV sync in 2 at 0:00:00 (32ms) : 1 frame(s) dropped to reduce audio skew to +9.708ms
AV sync in 3 at 0:00:00 (32ms) : 1 frame(s) dropped to reduce audio skew to +9.708ms
AV sync in 1,2,3 at 0:00:00 (41.708ms) : encountered overlapping frame, audio skew is +9.708ms
AV sync in 1,2,3 at 0:03:55.568 (5.625ms) : encountered overlapping frame, audio skew is +15.333ms
001003:0020 DEBUG: Code 45045000 at n]b0~$o-o?V5vbG:khR:121265821
001003:0020 DEBUG: Code 0 at 7(:bJRPje>S[z:y!Z~".~:121267661
001003:0020 DEBUG: Code 0 at 7(:bJRPje>S[z:y!Z~".~:121267661
001003:0020 DEBUG: Code 0 at 7(:bJRPje>S[z:y!Z~".~:121267661
001002:0020 LIBMKV_TRACE: Exception: Error in p->FetchFrames(1,false)
005003:0000 Failed to save title 2 to file F:/Data/Video/Star_Trek_Season_1_Disc_3_t02.mkv
005004:0080 0 titles saved, 2 failed
005037:0204 Copy complete. 0 titles saved, 2 failed.
Application exited at Tue Jul 31 21:12:35 2018
dejavupug
Posts: 1
Joined: Thu Aug 02, 2018 10:15 pm

Re: Unknown Save File Issues

Post by dejavupug »

I just want to say that I had the same problem with ripping The Mask yesterday - downgraded MakeMKV and the A/V sync issues went away.
nsp44
Posts: 2
Joined: Fri Aug 24, 2018 2:40 am

Re: Unknown Save File Issues

Post by nsp44 »

Having the same issue with my American Gangster blu-ray today. I've tried two different copies of the disc, and two separate blu-ray drives (one ASUS and one LG). Here is the error code I get every time:

Code: Select all

Saving 1 titles into directory /Volumes/Rips
DEBUG: Code 45045000 at kwVdSc?TV5No,Q{ LrE:121265821
DEBUG: Code 0 at FT9IW5Y^n)ON0.5Ym]6ZP:121267661
DEBUG: Code 0 at FT9IW5Y^n)ON0.5Ym]6ZP:121267661
DEBUG: Code 0 at FT9IW5Y^n)ON0.5Ym]6ZP:121267661
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 5 to file /Volumes/Rips/American_Gangster_t05.mkv
0 titles saved, 1 failed
Strangely, the special features copy just fine. It's the main features (both versions of the movie) that fail.

Any thoughts on how to fix this?? I'm on macOS, MakeMKV 1.12.3.
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: Unknown Save File Issues

Post by Woodstock »

Like the others did (and I did yesterday), re-install version 1.12.2...

https://makemkv.com/download/old/ if you didn't keep the original 1.12.2 install.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
nsp44
Posts: 2
Joined: Fri Aug 24, 2018 2:40 am

Re: Unknown Save File Issues

Post by nsp44 »

That worked... Thanks!! :mrgreen:
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