American Gangster (US Retail Amazon) - disc error - AV sync issue [SOLVED]

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tahlyn
Posts: 11
Joined: Fri Sep 06, 2013 7:39 pm

American Gangster (US Retail Amazon) - disc error - AV sync issue [SOLVED]

Post by tahlyn »

Has both the unrated and theatrical versions on one disc. The attached zip is for the unrated version. Both versions of the movie play fine on an Xbox One. Just want to know if it's disc errors or something else causing the issues.

thanks.
Attachments
American Gangster.zip
(1.22 MiB) Downloaded 313 times
Last edited by tahlyn on Fri Aug 31, 2018 8:22 pm, edited 1 time in total.
Woodstock
Posts: 9933
Joined: Sun Jul 24, 2011 11:21 pm

Re: American Gangster (US Retail Amazon) - disc error - AV sync issue

Post by Woodstock »

Did MakeMKV say it couldn't save the file?

AV sync messages are common on disk where multiple "cuts" exist, and they're more "informational" message than "must do something about" errors.

(no, I have not downloaded the ZIP and extracted it)
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
tahlyn
Posts: 11
Joined: Fri Sep 06, 2013 7:39 pm

Re: American Gangster (US Retail Amazon) - disc error - AV sync issue

Post by tahlyn »

yeah, it ended with "0 titles saved, 1 failed." Here's the log:

004007:0010 AV synchronization issues were found in file 'C:/temp/American_Gangster_t05.mkv' (title #6)
004008:0010 AV sync issue in stream 1 at 0:00:00 with duration of 32ms : 3 frame(s) dropped to reduce audio skew to +9.708ms
004008:0010 AV sync issue in stream 1 at 0:00:00 with duration of 41.708ms : encountered overlapping frame, audio skew is +9.708ms
004008:0010 AV sync issue in stream 1 at 0:19:49.354 with duration of 0.791ms : encountered overlapping frame, audio skew is +10.5ms
001003:0020 DEBUG: Code 45045000 at n]b0~$o-o?V5vbG:khR:121265821
001003:0020 DEBUG: Code 0 at 7(:bJRPje>S[z:y!Z~".~:121267661
001003:0020 DEBUG: Code 0 at 7(:bJRPje>S[z:y!Z~".~:121267661
001003:0020 DEBUG: Code 0 at 7(:bJRPje>S[z:y!Z~".~:121267661
001002:0020 LIBMKV_TRACE: Exception: Error while reading input
005003:0000 Failed to save title 5 to file C:/temp/American_Gangster_t05.mkv
005004:0080 0 titles saved, 1 failed
005037:0204 Copy complete. 0 titles saved, 1 failed.
Application exited at Thu Aug 30 18:24:35 2018
Woodstock
Posts: 9933
Joined: Sun Jul 24, 2011 11:21 pm

Re: American Gangster (US Retail Amazon) - disc error - AV sync issue

Post by Woodstock »

If you're using version 1.12.3, pull down the 1.12.2 version and try that. https://makemkv.com/download/old/
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
tahlyn
Posts: 11
Joined: Fri Sep 06, 2013 7:39 pm

Re: American Gangster (US Retail Amazon) - disc error - AV sync issue

Post by tahlyn »

yep, it worked with 1.12.2. Still AV Sync errors in the log, but it saved successfully and could be played afterwards. Attached is the log. thanks.
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MakeMKV_log.txt
(13.42 KiB) Downloaded 321 times
mike admin
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Re: American Gangster (US Retail Amazon) - disc error - AV sync issue [SOLVED]

Post by mike admin »

Confirmed bug in 1.12.3 . It fails (for subset of BD discs) if any subtitle track is selected.
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