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Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 6:32 pm
by mike admin
The "03" update was just released. You should get the "DEBUG: Code 03DF/03/XXXXXXXXXXXX" and everything should just work. Please reply if it doesn't. Make sure to restart MakeMKV and let it download the updates, if you still are getting "03DF/02" code instead of "03DF/03".

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 6:36 pm
by mike admin
ESPNY wrote:
Tue Jan 29, 2019 5:49 pm
I definitely recommend not to update the firmware.
Yes, do NOT update the fw to 1.03

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 6:49 pm
by GazzaC
Yep, all seems to work now Mike, previously getting the DEBUG 03DF message. Congrats!

OS device name: D:
Manufacturer: ASUS
Product: BW-16D1HT
Revision: 3.01
Serial number: K9NI1FI4443
Firmware date: 2117-03-31 14:26
Bus encryption flags: 1F
Highest AACS version: 65

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 7:17 pm
by ez2cwhy
mike admin wrote:
Tue Jan 29, 2019 6:36 pm
ESPNY wrote:
Tue Jan 29, 2019 5:49 pm
I definitely recommend not to update the firmware.
Yes, do NOT update the fw to 1.03
Serves me right for skimming the forum and not reading thoroughly. Apparently the FW upgrade is a one-way trip. So, what did I just screw up...the ability to play UHD Blurays or something even worse?

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 7:31 pm
by mike admin
ez2cwhy wrote:
Tue Jan 29, 2019 7:17 pm
Serves me right for skimming the forum and not reading thoroughly. Apparently the FW upgrade is a one-way trip. So, what did I just screw up...the ability to play UHD Blurays or something even worse?
The bad news - you lost ability to read UHD discs. The good news - not for long, there will be update "soon" that will enable reading UHD discs on 1.03 fw.

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 7:38 pm
by xmenw
mike admin wrote:
Tue Jan 29, 2019 7:31 pm
ez2cwhy wrote:
Tue Jan 29, 2019 7:17 pm
Serves me right for skimming the forum and not reading thoroughly. Apparently the FW upgrade is a one-way trip. So, what did I just screw up...the ability to play UHD Blurays or something even worse?
The bad news - you lost ability to read UHD discs. The good news - not for long, there will be update "soon" that will enable reading UHD discs on 1.03 fw.
Wow that would be nice. I had downgraded firmwares on 2 drives so far. But this would be sweet!

Thank you for your hard work Mike!

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 7:44 pm
by DoXer
My workaround, which seems to work:

1. Copy the BD or UHD with FileManager to the disk.
2. Open Index.bdmv (for UHD) with "File Open"
3. Rip it.

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 7:46 pm
by morbius
Can the meaning of the debug code be explained for those who see it but have no problems with back-ups working? Having seen this thread I just tried 1.14.2 in case I had a problem and all was fine, except I did have this in the log:

DEBUG: Code 03DF/03/F0ED16432FAA

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 8:16 pm
by BlueMac77
Continued to run tests on MakeMKV v1.14.2 on Mac OSX just to be sure and all working fine in relation to my earlier post. A Big Thanks to Mike for staying on Top of things. Hope all will be okay for everyone.
Image

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 8:27 pm
by mike admin
morbius wrote:
Tue Jan 29, 2019 7:46 pm
Can the meaning of the debug code be explained for those who see it but have no problems with back-ups working? Having seen this thread I just tried 1.14.2 in case I had a problem and all was fine, except I did have this in the log:

DEBUG: Code 03DF/03/F0ED16432FAA
This is really a big thing that was in development over a year, and it will be explained in detail very soon. For now, as it was said earlier - this code means that you are very lucky :)

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 8:45 pm
by forceawakens
Mike for those of us still not able to back up discs because of a debug code there will be a new firmware coming from MakeMKV that will fix the problem?

I’m still having the problem.

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 8:46 pm
by stefanop
Sorry, where do you find the updated version of MakeMKV? I still find 14.2 only dated dec 1st.

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 8:51 pm
by stefanop
Ok, I tried closing and reopening MakeMKW and launch a backup. It still appears DEBUG: Code 03DF/03/F0ED16432FAA but it works and it performs a regular backup.
Thank you very much Mike!!!

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 8:53 pm
by mike admin
forceawakens wrote:
Tue Jan 29, 2019 8:45 pm
I’m still having the problem.
With 03DF/03 code??? Please write to support@makemkv.com .

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 8:54 pm
by alxscott
Download updated and working for 1 UHD, 1 BR and 1 DVD. Thanks Mike :)