BD or UHD no longer work

Please post here for issues related to Blu-ray discs
cyperous
Posts: 9
Joined: Sat Dec 08, 2018 11:01 pm

Re: BD or UHD no longer work

Post by cyperous » Tue Jan 29, 2019 9:06 pm

New code I'm getting is DEBUG: Code 03DF/03/62194E19F4EC

It started a UHD rip that was failing before and it's now again working, thanks Mike.

Now back to Linux, I only have windows for legacy and other programs only work on windows.

My re-encoding system lives in linux, thanks for all your hard work.

crawl76
Posts: 3
Joined: Tue Jan 29, 2019 4:57 am

Re: BD or UHD no longer work

Post by crawl76 » Tue Jan 29, 2019 9:24 pm

After the update I;m getting farther than I was yesterday.

I've tried backing up 2 different UHD blu ray disks. Both start failing with hash check errors. I've read the page on hash check errors. I just want to see if anyone else is experiencing this after the recent issues, before I deem my < 1 yr old drive as dead.


Current profile: BD-ROM
Manufacturer: ASUS
Product: BW-16D1HT
Revision: 3.02

mike admin
Posts: 3548
Joined: Wed Nov 26, 2008 2:26 am
Contact:

Re: BD or UHD no longer work

Post by mike admin » Tue Jan 29, 2019 9:35 pm

crawl76 wrote:
Tue Jan 29, 2019 9:24 pm
I've tried backing up 2 different UHD blu ray disks. Both start failing with hash check errors.
Please send the full debug log to support@makemkv.com . Did you restart the MakeMKV, and did you open the disc directly?

Dorbiman
Posts: 2
Joined: Tue Jan 29, 2019 4:27 am
Location: Washington

Re: BD or UHD no longer work

Post by Dorbiman » Tue Jan 29, 2019 9:37 pm

Mike is a champion, closed MakeMKV this morning and reopened it just now and so far it all seems to be working again. The debug code is still present, but I'm aware that the code alone is not an issue, so all is right in the world again. Thanks Mike!

crawl76
Posts: 3
Joined: Tue Jan 29, 2019 4:57 am

Re: BD or UHD no longer work

Post by crawl76 » Tue Jan 29, 2019 9:48 pm

Thanks for looking into this. I just sent an email to support with the requested info.

forceawakens
Posts: 7
Joined: Sun May 27, 2018 8:56 pm

Re: BD or UHD no longer work

Post by forceawakens » Tue Jan 29, 2019 10:01 pm

I spoke to soon Mike. I just tried it & it seems to be working for me.

I haven’t backed up a UHD disc yet but it seems to be working. I’ll let you know if there are anymore problems.

Thanks for the work you do!

xmenw
Posts: 41
Joined: Tue May 15, 2018 2:27 pm

Re: BD or UHD no longer work

Post by xmenw » Tue Jan 29, 2019 10:32 pm

Thank you so much Mike.

I had an unrelated question. While trying to do a full backup, I have a disc which I was backing up and it got partially backed up before my 2 yr old hit the eject button :( Anyway so its a triple layer disc, and seems a little scratched, in the beginning it has hard time copying some files, but later it was working fine, haven't been able to pass those initial files, anyway to let the player resume backing up rest of the files but not the beginning ones.

ez2cwhy
Posts: 3
Joined: Tue Jan 29, 2019 4:25 pm

Re: BD or UHD no longer work

Post by ez2cwhy » Tue Jan 29, 2019 11:10 pm

xmenw wrote:
Tue Jan 29, 2019 7:38 pm
mike admin wrote:
Tue Jan 29, 2019 7:31 pm
ez2cwhy wrote:
Tue Jan 29, 2019 7:17 pm
Serves me right for skimming the forum and not reading thoroughly. Apparently the FW upgrade is a one-way trip. So, what did I just screw up...the ability to play UHD Blurays or something even worse?
The bad news - you lost ability to read UHD discs. The good news - not for long, there will be update "soon" that will enable reading UHD discs on 1.03 fw.
Wow that would be nice. I had downgraded firmwares on 2 drives so far. But this would be sweet!

Thank you for your hard work Mike!
Agreed...thank you!

Someguy1234
Posts: 4
Joined: Tue Jan 29, 2019 2:48 am

Re: BD or UHD no longer work

Post by Someguy1234 » Wed Jan 30, 2019 12:23 am

Mine is now working again. Ripping a 4K disc perfectly.

[rab]
Posts: 7
Joined: Sun Jan 27, 2019 4:07 pm

Re: BD or UHD no longer work

Post by [rab] » Wed Jan 30, 2019 2:16 am

I can confirm that Blu-Rays are ripping for me with the following debug code:

Code: Select all

DEBUG: Code 03DF/03/08300AB0DD2E
Thanks mike and MakeMKV team for all your hard work!

ESPNY
Posts: 14
Joined: Sun Mar 11, 2018 6:55 pm

Re: BD or UHD no longer work

Post by ESPNY » Wed Jan 30, 2019 11:43 am

Everything back to normal! Thank you!

BLKJ1
Posts: 1
Joined: Wed Jan 30, 2019 12:47 pm

Re: BD or UHD no longer work

Post by BLKJ1 » Wed Jan 30, 2019 12:49 pm

DEBUG: Code 03DF/03/F079FED9918C

Still crashes

kfreeb
Posts: 90
Joined: Mon Aug 16, 2010 3:43 pm

Re: BD or UHD no longer work

Post by kfreeb » Wed Jan 30, 2019 1:41 pm

For those that are wonder were do download the update, it's automatic, MakeMKV does it at launch. There's no website involved.

Just launch MakeMKV as normal, an it should download the update in the background.

Your Blu-ray Disc should open normally, after the debug code is presented.

Log Looks like this:
MakeMKV v1.14.2 darwin(x64-release) started
Optical drive "BD-RE HL-DT-ST BD-RE WH14NS40 1.00" opened in DASPI v1.5 mode.
Using direct disc access mode
Saved SD dump file as /Volumes/Work/Tivo/Tivo Edited/ISO:MKV Files/dump_SD_789C0A39232175AF57A0.tgz
Downloading latest SDF to /Volumes/Work/Tivo/Tivo Edited/ISO:MKV Files ...
DEBUG: Code 03DF/03/E3767A939283
Loaded content hash table, will verify integrity of M2TS files.
Title #00053.mpls has length of 50 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00211.mpls was added as title #0
File 00201.mpls was added as title #1
Title #00010.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00075.mpls was added as title #2
...
Mac Pro 3.33GHz Intel Xeon 12 core (mid 2012)
64GB Memory
Mac OS X 10.12.6
Internal Blu-ray drive: BD-RE WH14NS40
MakeMKV v1.14.2 darwin(x64-release)

archermoo
Posts: 8
Joined: Tue Jan 08, 2019 12:07 pm

Re: BD or UHD no longer work

Post by archermoo » Wed Jan 30, 2019 5:23 pm

Everything is working for me now. BU50N drive, with the firmware it came with. Which MakeMKV identifies as BW50. Currently ripping UHD version of Thor Ragnarok.

mike admin
Posts: 3548
Joined: Wed Nov 26, 2008 2:26 am
Contact:

Re: BD or UHD no longer work

Post by mike admin » Wed Jan 30, 2019 5:28 pm

This is the only bug left - https://www.makemkv.com/forum/viewtopic.php?f=8&t=18833 (backup fails with 99% hash check errors). If you still experience hangs or crashes please write to support@makemkv.com . Your issue It is very likely non-related to the "03DF" code.

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