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Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 9:06 pm
by cyperous
New code I'm getting is DEBUG: Code 03DF/03/62194E19F4EC

It started a UHD rip that was failing before and it's now again working, thanks Mike.

Now back to Linux, I only have windows for legacy and other programs only work on windows.

My re-encoding system lives in linux, thanks for all your hard work.

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 9:24 pm
by crawl76
After the update I;m getting farther than I was yesterday.

I've tried backing up 2 different UHD blu ray disks. Both start failing with hash check errors. I've read the page on hash check errors. I just want to see if anyone else is experiencing this after the recent issues, before I deem my < 1 yr old drive as dead.


Current profile: BD-ROM
Manufacturer: ASUS
Product: BW-16D1HT
Revision: 3.02

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 9:35 pm
by mike admin
crawl76 wrote:
Tue Jan 29, 2019 9:24 pm
I've tried backing up 2 different UHD blu ray disks. Both start failing with hash check errors.
Please send the full debug log to support@makemkv.com . Did you restart the MakeMKV, and did you open the disc directly?

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 9:37 pm
by Dorbiman
Mike is a champion, closed MakeMKV this morning and reopened it just now and so far it all seems to be working again. The debug code is still present, but I'm aware that the code alone is not an issue, so all is right in the world again. Thanks Mike!

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 9:48 pm
by crawl76
Thanks for looking into this. I just sent an email to support with the requested info.

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 10:01 pm
by forceawakens
I spoke to soon Mike. I just tried it & it seems to be working for me.

I haven’t backed up a UHD disc yet but it seems to be working. I’ll let you know if there are anymore problems.

Thanks for the work you do!

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 10:32 pm
by xmenw
Thank you so much Mike.

I had an unrelated question. While trying to do a full backup, I have a disc which I was backing up and it got partially backed up before my 2 yr old hit the eject button :( Anyway so its a triple layer disc, and seems a little scratched, in the beginning it has hard time copying some files, but later it was working fine, haven't been able to pass those initial files, anyway to let the player resume backing up rest of the files but not the beginning ones.

Re: BD or UHD no longer work

Posted: Tue Jan 29, 2019 11:10 pm
by ez2cwhy
xmenw wrote:
Tue Jan 29, 2019 7:38 pm
mike admin wrote:
Tue Jan 29, 2019 7:31 pm
ez2cwhy wrote:
Tue Jan 29, 2019 7:17 pm
Serves me right for skimming the forum and not reading thoroughly. Apparently the FW upgrade is a one-way trip. So, what did I just screw up...the ability to play UHD Blurays or something even worse?
The bad news - you lost ability to read UHD discs. The good news - not for long, there will be update "soon" that will enable reading UHD discs on 1.03 fw.
Wow that would be nice. I had downgraded firmwares on 2 drives so far. But this would be sweet!

Thank you for your hard work Mike!
Agreed...thank you!

Re: BD or UHD no longer work

Posted: Wed Jan 30, 2019 12:23 am
by Someguy1234
Mine is now working again. Ripping a 4K disc perfectly.

Re: BD or UHD no longer work

Posted: Wed Jan 30, 2019 2:16 am
by [rab]
I can confirm that Blu-Rays are ripping for me with the following debug code:

Code: Select all

DEBUG: Code 03DF/03/08300AB0DD2E
Thanks mike and MakeMKV team for all your hard work!

Re: BD or UHD no longer work

Posted: Wed Jan 30, 2019 11:43 am
by ESPNY
Everything back to normal! Thank you!

Re: BD or UHD no longer work

Posted: Wed Jan 30, 2019 12:49 pm
by BLKJ1
DEBUG: Code 03DF/03/F079FED9918C

Still crashes

Re: BD or UHD no longer work

Posted: Wed Jan 30, 2019 1:41 pm
by kfreeb
For those that are wonder were do download the update, it's automatic, MakeMKV does it at launch. There's no website involved.

Just launch MakeMKV as normal, an it should download the update in the background.

Your Blu-ray Disc should open normally, after the debug code is presented.

Log Looks like this:
MakeMKV v1.14.2 darwin(x64-release) started
Optical drive "BD-RE HL-DT-ST BD-RE WH14NS40 1.00" opened in DASPI v1.5 mode.
Using direct disc access mode
Saved SD dump file as /Volumes/Work/Tivo/Tivo Edited/ISO:MKV Files/dump_SD_789C0A39232175AF57A0.tgz
Downloading latest SDF to /Volumes/Work/Tivo/Tivo Edited/ISO:MKV Files ...
DEBUG: Code 03DF/03/E3767A939283
Loaded content hash table, will verify integrity of M2TS files.
Title #00053.mpls has length of 50 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00211.mpls was added as title #0
File 00201.mpls was added as title #1
Title #00010.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00075.mpls was added as title #2
...

Re: BD or UHD no longer work

Posted: Wed Jan 30, 2019 5:23 pm
by archermoo
Everything is working for me now. BU50N drive, with the firmware it came with. Which MakeMKV identifies as BW50. Currently ripping UHD version of Thor Ragnarok.

Re: BD or UHD no longer work

Posted: Wed Jan 30, 2019 5:28 pm
by mike admin
This is the only bug left - https://www.makemkv.com/forum/viewtopic.php?f=8&t=18833 (backup fails with 99% hash check errors). If you still experience hangs or crashes please write to support@makemkv.com . Your issue It is very likely non-related to the "03DF" code.