BD or UHD no longer work

Please post here for issues related to Blu-ray discs
king_pin
Posts: 10
Joined: Mon Jul 31, 2017 1:27 am

Re: BD or UHD no longer work

Post by king_pin » Sun Jan 27, 2019 10:09 pm

Weird...both my LG's now hang which are internal drives but my external Asus reads just as quick as ever.
I'll have to try this debug report stuff to send to Mike.

king_pin
Posts: 10
Joined: Mon Jul 31, 2017 1:27 am

Re: BD or UHD no longer work

Post by king_pin » Sun Jan 27, 2019 10:27 pm

Dump files sent. :)

teckman
Posts: 3
Joined: Sun Jan 27, 2019 7:33 pm

Re: BD or UHD no longer work

Post by teckman » Sun Jan 27, 2019 10:51 pm

I am still having the problem. It does not appear to be fixed. I re-downloaded the latest version of Make MKV and that didn't solve the problem either. Are you still working on the bug?

mike admin
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Joined: Wed Nov 26, 2008 2:26 am
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Re: BD or UHD no longer work

Post by mike admin » Sun Jan 27, 2019 11:13 pm

teckman wrote:
Sun Jan 27, 2019 10:51 pm
I am still having the problem. It does not appear to be fixed. I re-downloaded the latest version of Make MKV and that didn't solve the problem either. Are you still working on the bug?
First post updated, please post the new debug code. This should be fixed by tomorrow, one way or another. Worst case - a few days.

king_pin
Posts: 10
Joined: Mon Jul 31, 2017 1:27 am

Re: BD or UHD no longer work

Post by king_pin » Sun Jan 27, 2019 11:20 pm

Another update.
My 2 internal LG's won't read DVD's anymore or they are just stuck.
My Asus external drive works no problem.

Image

mike admin
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Re: BD or UHD no longer work

Post by mike admin » Sun Jan 27, 2019 11:37 pm

king_pin wrote:
Sun Jan 27, 2019 11:20 pm
Another update.
My 2 internal LG's won't read DVD's anymore or they are just stuck.
My Asus external drive works no problem.
You have to close and restart MakeMKV. Also, you might need to power cycle LG drives, which means turning off and then on the computer. The code should be 03DF/02/XXXXXX

Malachor
Posts: 6
Joined: Sat Dec 29, 2018 4:51 am

Re: BD or UHD no longer work

Post by Malachor » Sun Jan 27, 2019 11:41 pm

my error is

MakeMKV v1.14.2 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\Cj/MakeMKV_log.txt
Using direct disc access mode
DEBUG: Code 0 at z3q2Zsw5q;dm{R\<:121273871
DEBUG: Code 03DF/02


before i was only getting
DEBUG: Code 03DF/02

im using asus bw-16d1ht 3.01 i was able to rip just a few hours ago.. but now i cant.

thank you mike for the hardwork on this

mike admin
Posts: 3640
Joined: Wed Nov 26, 2008 2:26 am
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Re: BD or UHD no longer work

Post by mike admin » Sun Jan 27, 2019 11:52 pm

Malachor wrote:
Sun Jan 27, 2019 11:41 pm
my error is
DEBUG: Code 03DF/02
This is still the old one. Please restart MakeMKV, make sure it downloads updates.

grendelrt
Posts: 1
Joined: Sun Jan 27, 2019 11:59 pm

Re: BD or UHD no longer work

Post by grendelrt » Mon Jan 28, 2019 12:01 am

I am still having the issue, my code is

MakeMKV v1.14.2 win(x64-release) started
Using direct disc access mode
DEBUG: Code 03DF/02/E064BA3E3F81

[rab]
Posts: 7
Joined: Sun Jan 27, 2019 4:07 pm

Re: BD or UHD no longer work

Post by [rab] » Mon Jan 28, 2019 12:15 am

I am having the same issue as before where it will take a very long time to try and open the disk and give Timeout Errors. This time it is around there is a new error DEBUG: Code 03DF/02. Last time i tried this, it took over 9hrs to get through all of those errors and finally create a dump file, so I don't have that yet.

One thing I have noticed is that it takes a long time to do the initial scan of the optical drives before you can do anything. around 10 minutes have elapsed on the most recent start of MakeMKV and it is still scanning. It just says

Code: Select all

MakeMKV v1.14.2 win(x64-release) started

Malachor
Posts: 6
Joined: Sat Dec 29, 2018 4:51 am

Re: BD or UHD no longer work

Post by Malachor » Mon Jan 28, 2019 12:18 am

new error is

DEBUG: Code 03DF/02/E064BA3E3F81

ChrisI
Posts: 6
Joined: Sat Apr 12, 2014 12:14 am

Re: BD or UHD no longer work

Post by ChrisI » Mon Jan 28, 2019 12:35 am

Drive Information
OS device name: D:
Manufacturer: ASUS
Product: BW-16D1HT
Revision: 3.00
Serial number: SIK9KH2SF455
Firmware date: 2115-11-03 11:10
Bus encryption flags: 1F
Highest AACS version: 65

While parsing file /AACS/MKB_RO.inf

DEBUG: Code 03DF/02/F0ED16432FAA

System hangs. Cannot use file manager. Cannot kill process with task manager. Cannot shutdown. Must cycle power.

Do you need the dump file?

MartyMcNuts
Posts: 588
Joined: Wed Nov 22, 2017 11:45 pm

Re: BD or UHD no longer work

Post by MartyMcNuts » Mon Jan 28, 2019 1:09 am

Mike,

Tried with a UHD that has worked previously. I'm using an LG BH16NS55 (fw 1.02) connected with a Unitek SATA 6G / USB 3.0 cable.

DEBUG: Code 03DF/02/067EFCA8EA7E
The volume key is unknown for this disc - video can't be decrypted
Backup failed



Also tried the same UHD with another LG BH16NS55 (fw 1.02). This is my main drive that I have used for most of my UHD/BD backups. It is in a Lite-on enclosure (model eHBU212). The old Liteon drive was on it's last legs so I switched it out for the LG drive.

DEBUG: Code 03DF/02/F079FED9918C
The volume key is unknown for this disc - video can't be decrypted
Backup failed

Dump has been sent.
Cheers :D
----------------------------------------------------------------------------------------------------------------------------------------
For UHD drives in AUS & NZ visit: https://www.makemkv.com/forum/viewtopic ... 20&t=18747

jon96789
Posts: 2
Joined: Mon Jan 28, 2019 2:03 am

Re: BD or UHD no longer work

Post by jon96789 » Mon Jan 28, 2019 2:05 am

I am having an issue... Inserting a disc in MakeMKV just hangs the app with error DEBUG: Code 03DF/02/6F4CB5E20C3C
...

Comrade_Ruckus
Posts: 2
Joined: Mon Jan 28, 2019 2:36 am

Re: BD or UHD no longer work

Post by Comrade_Ruckus » Mon Jan 28, 2019 2:39 am

im getting this issue on the pink panther disc and that isnt even a blu ray. i got the same error you guys get 03DF/02/76A0C3CD522E


i dont know how to fix this and i would like to add this movie to my digital library and i have the full version of the software!

Has anyone gotten this software to work on the older versions?

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