The Man From Snowy River

Please post here for issues related to Blu-ray discs
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dot19408
Posts: 4
Joined: Mon Aug 12, 2019 3:23 pm

The Man From Snowy River

Post by dot19408 »

Every time i attempt to rip this disc MakeMKV crashes with "A Fatal Error Occurred" and closes.
I've ripped a dozen DVDs and a few Blu Rays today without issue.

Windows 10 1809
MakeMKV 1.14.4
Pioneer BDR-XD05s

Windows Event Log:

Log Name: Application
Source: Application Error
Date: 8/30/2019 1:38:10 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: EliteDesk800
Description:
Faulting application name: makemkvcon64.exe, version: 1.14.4.0, time stamp: 0x5cfa897f
Faulting module name: makemkvcon64.exe, version: 1.14.4.0, time stamp: 0x5cfa897f
Exception code: 0xc0000005
Fault offset: 0x00000000001cbc11
Faulting process id: 0xa04
Faulting application start time: 0x01d55f59971d42f1
Faulting application path: C:\Program Files (x86)\MakeMKV\makemkvcon64.exe
Faulting module path: C:\Program Files (x86)\MakeMKV\makemkvcon64.exe
Report Id: eb8be17a-451a-4ab9-9d9d-9673c84c6d88
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-08-30T17:38:10.318898200Z" />
<EventRecordID>6087</EventRecordID>
<Channel>Application</Channel>
<Computer>EliteDesk800</Computer>
<Security />
</System>
<EventData>
<Data>makemkvcon64.exe</Data>
<Data>1.14.4.0</Data>
<Data>5cfa897f</Data>
<Data>makemkvcon64.exe</Data>
<Data>1.14.4.0</Data>
<Data>5cfa897f</Data>
<Data>c0000005</Data>
<Data>00000000001cbc11</Data>
<Data>a04</Data>
<Data>01d55f59971d42f1</Data>
<Data>C:\Program Files (x86)\MakeMKV\makemkvcon64.exe</Data>
<Data>C:\Program Files (x86)\MakeMKV\makemkvcon64.exe</Data>
<Data>eb8be17a-451a-4ab9-9d9d-9673c84c6d88</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Woodstock
Posts: 9914
Joined: Sun Jul 24, 2011 11:21 pm

Re: The Man From Snowy River

Post by Woodstock »

Most frequent cause of this is Windows Update deciding to change permissions around, or even deleting parts of MakeMKV.

Some things to read:
Windows 10 October 2018 Update refines ransomware protection
How to allow apps blocked by ransomware protection on Windows 10 October 2018 Update
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
dot19408
Posts: 4
Joined: Mon Aug 12, 2019 3:23 pm

Re: The Man From Snowy River

Post by dot19408 »

I exempted the MakeMKV executables from Defender, uninstalled and re-installed MakeMKV, and it still crashes.
It's only this one disc though...

I'll see if a machine at work had a BD drive that I can test it on.

Thanks!
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