Citrus Season 1 - Failed to open disc [FIXED]

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vehethio
Posts: 2
Joined: Fri Dec 11, 2020 4:47 am

Citrus Season 1 - Failed to open disc [FIXED]

Post by vehethio »

EDIT: MakeMKV required an updated trial registration key. Then it stopped giving me errors.

I just got done ripping a different series earlier today, and this is the first disc I've ever come across where it flat-out refuses to open and work. The disc is like-new, but not completely brand new. It only seems to refuse to work with makemkv, It opens up and runs in powerdvd, and dvdfab allowed me to make a full clone of it without any issues. But even attempting to open the iso clone gives the same error. I have attached a debug log below, and all post some extra details in hope that they may help.

https://www.blu-ray.com/movies/Citrus-T ... ay/218980/

Drive Information
OS device name: \Device\CdRom0
Current profile: BD-ROM
Manufacturer: ASUS
Product: BW-16D1HT
Revision: 3.10
Serial number: (excluded this just to be safe)
Firmware date: 2119-01-04 10:14
Bus encryption flags: 1F
Highest AACS version: 72

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 3.10
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Label: citrus_d2
Timestamp: 2018-11-19 14:46:13
Data capacity: 22.3 Gb
Disc type: BD-ROM
Number of layers: 1
Channel bit length: 74,5 nm (25.0 GB max. per layer)

Type: Blu-Ray
Label: citrus_d2
Protection: AACS v66
Attachments
MakeMKV_log.txt
(635 Bytes) Downloaded 332 times
Last edited by vehethio on Fri Dec 11, 2020 3:29 pm, edited 1 time in total.
Woodstock
Posts: 9946
Joined: Sun Jul 24, 2011 11:21 pm

Re: Citrus Season 1 - Failed to open disc

Post by Woodstock »

This series does not confuse MakeMKV in the slightest, assuming the disks are clean. I even have the handbrake script for processing the MKV files in my archives.

Check out the "if you're experiencing errors" topic at the top of this forum for hints on cleaning.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
vehethio
Posts: 2
Joined: Fri Dec 11, 2020 4:47 am

Re: Citrus Season 1 - Failed to open disc

Post by vehethio »

Woodstock wrote:
Fri Dec 11, 2020 6:06 am
This series does not confuse MakeMKV in the slightest, assuming the disks are clean. I even have the handbrake script for processing the MKV files in my archives.

Check out the "if you're experiencing errors" topic at the top of this forum for hints on cleaning.
I've already read that post and cleaned the disc thoroughly. Makemkv is the only program having an issue with it, two other programs read it just fine.
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