4K Blu-Ray doesn’t rip properly due to a scratch
Posted: Thu Feb 08, 2024 7:27 am
Brand new 4K Blu-Ray doesn’t rip properly due to a scratch, seller wont accept a return ”as the disc should play properly on a Blu-Ray player”
I bought a brand new 4K Blu-Ray movie, but it keeps failing to rip the movie. I took a look a the disc under a bright light and there’s a tiny, but deep scratch on the disc, possibly because when the disc arrived, it was loose in the case. MakeMKV can backup the disc, but with a hash error.
I emailed the retailer about what’s the return/replacement process on this, I told them the disc has a scratch and ”when I scanned the disc it shows hash errors”. To this they responded with that they can’t help me if it shows an error on PC, as a dedicated player would still play it normally.
I think I just have to eat the costs of this and never buy from this retailer, but is this sitation still salvagable? Is there a way for me to find out which track the scratch happens on, so I could just deselect it from MakeMKV? MakeMKV says at least some errors happen while reading /BDMV/STREAM/00002.m2ts, but I have no idea how to find which audio/subtitle/video track is.
I bought a brand new 4K Blu-Ray movie, but it keeps failing to rip the movie. I took a look a the disc under a bright light and there’s a tiny, but deep scratch on the disc, possibly because when the disc arrived, it was loose in the case. MakeMKV can backup the disc, but with a hash error.
I emailed the retailer about what’s the return/replacement process on this, I told them the disc has a scratch and ”when I scanned the disc it shows hash errors”. To this they responded with that they can’t help me if it shows an error on PC, as a dedicated player would still play it normally.
I think I just have to eat the costs of this and never buy from this retailer, but is this sitation still salvagable? Is there a way for me to find out which track the scratch happens on, so I could just deselect it from MakeMKV? MakeMKV says at least some errors happen while reading /BDMV/STREAM/00002.m2ts, but I have no idea how to find which audio/subtitle/video track is.