Copy Protection Key Exchange Failure

Please post here for issues related to Blu-ray discs
Leonoportman
Posts: 8
Joined: Sat Jul 05, 2014 3:42 am

Re: Copy Protection Key Exchange Failure

Post by Leonoportman »

I think the issue here isn't what the problem is. Its not working. New AACS versions are out MKV programming hasnt caught up. Ok np just wait for a newer version.
In the mean time what is it I need to do to make AACS 46 and lower work because I have the most recent version 1.8.11. But all my Rays do this now. I've read some older post from a few years back and there was the same type of errors and it sounded like the drive is the issue it has flashed for updates to read the newest AACS protections and now it will not allow any B Ray to be converted. Can someone give some instruction on how to convert my drive back so I can still use this program while I wait for updates. All I can seem to do is roll back firmware which has had no effect. Minus plugging in a new drive what are my options?

I am using Windows
Woodstock
Posts: 9947
Joined: Sun Jul 24, 2011 11:21 pm

Re: Copy Protection Key Exchange Failure

Post by Woodstock »

I've personally tested 1.8.9 with AACS v47, and it worked. The disk it was on isn't officially going to be released for another 10 days (yes, it IS a legal copy, I just have a supplier that sends sends my orders when things come in, rather than "when it is released").

Guess I should rip that title with 1.8.11 to see if there is a problem with the newer version...

If you have tried to rip a disk with a version of AACS that revokes the key MakeMKV is using, that drive will refuse to rip BDs until there is an update, but v46 is "known good" since 1.8.7.

But there can be problems with reading the disk that can make the key exchange fail, even without a revoked key... This is where DEBUGGING INFORMATION is handy.

Edited to add: 1.8.11 lists AACS v47 as supported. It did not complain with the v47 disk I have here, just reported the version and gave no errors ripping it. But, it also worked with 1.8.9, so v47 doesn't seem to be a very big deal.
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How to aid in finding the answer to your problem: Activating Debug Logging
gellis
Posts: 30
Joined: Fri May 16, 2014 7:58 pm

Re: Copy Protection Key Exchange Failure

Post by gellis »

Leonoportman wrote:I think the issue here isn't what the problem is. Its not working. New AACS versions are out MKV programming hasnt caught up. Ok np just wait for a newer version.
Unfortunately, and infuriating for us new versions of AACS aren't the issue.

Both me and cmbailey4365 have been able to use our drives on Windows and they work, it's on Linux they aren't working therefore suggesting its something either a)incompatible on our linux boxes (i've tried two machines, so perhaps less likely), or b) a component that makemkv uses to talk to the drive that isn't doing what makemkv is expecting it to do.
cmbailey4365
Posts: 11
Joined: Wed Apr 16, 2014 4:11 pm

Re: Copy Protection Key Exchange Failure

Post by cmbailey4365 »

Woodstock, the highgest AACS version that my drive has been exposed to is version 43, so do not think that is the issue.

I have pasted a debugging log below which includes the copy protection key exchange failure errors that I see when trying to access any Blu-ray disc using MakeMKV.

Code: Select all

Debug log started at Sat Jul  5 18:47:18 2014 , written by MakeMKV v1.8.11 linux(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.8.11 linux(x64-release) started
001004:0000 Debug logging enabled, log will be saved as /home/[ . . . ]/MakeMKV_log.txt
003007:0000 Using direct disc access mode
DAFD=PAAAADAAAAEABDQkEGQEEAQ==
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
001003:0020 DEBUG: Code 1 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
001003:0020 DEBUG: Code 2 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
001003:0020 DEBUG: Code 3 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
001003:0020 DEBUG: Code 4 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
001003:0020 DEBUG: Code 1 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
001003:0020 DEBUG: Code 2 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
001003:0020 DEBUG: Code 3 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
001003:0020 DEBUG: Code 4 at :)j&@ZuY"vnO%Y*q>4:29394643
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..036C50493C5893D2497799ED640396FE0E3 to device 'SG:dev_11:1'
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130743
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29394643
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0E56783FFF1D5174EED7065AB53EC19934F to device 'SG:dev_11:1'
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130743
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
001003:0020 DEBUG: Code 1 at :)j&@ZuY"vnO%Y*q>4:29394643
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..009A2D1B2598E0E2E6B4FE9129A5C5E8EF1 to device 'SG:dev_11:1'
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130743
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
001003:0020 DEBUG: Code 2 at :)j&@ZuY"vnO%Y*q>4:29394643
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0BEB847A0A103D28F2B0E1DF590E4DEFD22 to device 'SG:dev_11:1'
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130743
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
001003:0020 DEBUG: Code 3 at :)j&@ZuY"vnO%Y*q>4:29394643
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0E02CC841D26ABEAA5A619F0323FC1C2FAD to device 'SG:dev_11:1'
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130743
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
001003:0020 DEBUG: Code 4 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130283
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:121264487
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130283
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:121264487
001003:0020 DEBUG: Code 1 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130283
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:121264487
001003:0020 DEBUG: Code 2 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130283
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:121264487
001003:0020 DEBUG: Code 3 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130283
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:121264487
001003:0020 DEBUG: Code 4 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130283
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:121264487
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130283
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:121264487
001003:0020 DEBUG: Code 1 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130283
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:121264487
001003:0020 DEBUG: Code 2 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130283
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:121264487
001003:0020 DEBUG: Code 3 at :)j&@ZuY"vnO%Y*q>4:29394643
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130559
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130283
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:121264487
001003:0020 DEBUG: Code 4 at :)j&@ZuY"vnO%Y*q>4:29394643
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..03342D0A207D1C6F8A05082380E3092BEAB to device 'SG:dev_11:1'
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130743
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130283
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:121264487
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29394643
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0A49C56AD5047ABD6564CF00565722C7AD8 to device 'SG:dev_11:1'
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130743
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130283
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:121264487
001003:0020 DEBUG: Code 1 at :)j&@ZuY"vnO%Y*q>4:29394643
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..02CA9A217AA4B7AC2AA9218011D64B0C2BE to device 'SG:dev_11:1'
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130743
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130283
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:121264487
001003:0020 DEBUG: Code 2 at :)j&@ZuY"vnO%Y*q>4:29394643
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0EC6B61EE6E6E6FD879D4555151D7E60C38 to device 'SG:dev_11:1'
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130743
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130283
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:121264487
001003:0020 DEBUG: Code 3 at :)j&@ZuY"vnO%Y*q>4:29394643
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0766BC72F5B273E383C99CD203AFDFFFD78 to device 'SG:dev_11:1'
001003:0020 DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130743
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:29395218
002004:0000 Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
DEBUG: Code 0 at 3"|-26F3ban"0OMY :213130283
001003:0020 DEBUG: Code 0 at :)j&@ZuY"vnO%Y*q>4:121264487
001003:0020 DEBUG: Code 4 at :)j&@ZuY"vnO%Y*q>4:29394643
003306:0000 Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
003341:0000 Highest AACS version is v43 , MKB saved as /home/bladams1455/.MakeMKV/MKB_v43_TESS.tgz
003303:0000 The volume key is unknown for this disc - video can't be decrypted
001003:0020 DEBUG: Code 0 at :PT9V/BI5.d4Ul,#:213131962
001003:0020 DEBUG: Code 0 at :PT9V/BI5.d4Ul,#:29397357
005010:0000 Failed to open disc
Leonoportman
Posts: 8
Joined: Sat Jul 05, 2014 3:42 am

Re: Copy Protection Key Exchange Failure

Post by Leonoportman »

Im posting a copy of the fail log the current disk is V9 (Tropic Thunder)and at the bottom u can see V46 (Pompii) which is the disk I was attempting to convert when my problems started. I am using Windows and always have so. I have tried older versions like 1.8.7 and several others but i get the same issies. I assume my only fix is to buy another drive this dosn't really feel like plauseable solution.

Backing up disc into folder "H:/Video/backup/TROPIC_THUNDER_AC"
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..058761F67C10FE15FABFD8E9B59A2C26618 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0C3F086504C7C6E898AE3B5E63E95BCD10D to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0B18F25CAE6D612DD193FFD54806934FA8F to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0E842EC12D5A52FB8699D781FB97978571E to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..02D1B599439C0D8CBC27FA770064224DAFB to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0BB6B180B00164E36FA1271F5955F5F6F52 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..00D82503F4466101BFB02682F91EFAFD10E to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..058A807ECBF01571D3D3ACE0D73B0B64C15 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..01642FC8BF2A776249991525A1231E40DD7 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0BF6D74DC269AA0B06B77CD6A72CAE5E833 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0FC94DDAD546C41097B2781EC8C62DF8733 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0FADDBB7C4690E0BDAC0547D5DDD6665D4A to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0DB6F89A595382EA3045F7758D5218122BE to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..01E5559D1A0B2D2E52D92671E14201A5F7C to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0A368E6781DA538A4C2AB15E52D3DBD20CD to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0136572E3990B4A7EE858FA29CA610B8A6D to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..04B1CA3FA680B03CAF928B5207B53770DCB to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..04C3D1BCDDF6904F871887066657C47EF0B to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0BB65EE2CB98502CC0D9FF146A1499D167C to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0DDDC935BC4B96EA6AEE48277E4678C33EB to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0432F085F0F94AB580F0DA3EA4C8EFC99DA to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..065A3C2A19C98365CBEBC119C9D0C2EAF to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..033E2B033A075070088754C43AE83A529F7 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..054A1AEFB9C8981C56EF6FF35516D12E426 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0DE3D125F129B2BDBAE149C4947875AADC8 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0988A8F8A74B5896DC4E5FBE43F2768D847 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0E66E764F9210319A008073E36E4501265F to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0392C9AC833798EBFC7A9F16053BF0BE45C to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..041A7E192004AB8A378951F7CC2465F9440 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0F3127B0C4266FCD74E831949D2B0234FD8 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Highest AACS version is v46 , MKB saved as C:\Users\JT/.MakeMKV/MKB_v46_Pompeii_(2014).tgz
The volume key is unknown for this disc - video can't be decrypted
Backup failed
Leonoportman
Posts: 8
Joined: Sat Jul 05, 2014 3:42 am

Re: Copy Protection Key Exchange Failure

Post by Leonoportman »

I would like to give an update on this and explain how I fixed this see maybe if this help u.
I finally came to the realisation that MakeMKV is really not updateing when it says it is. After you run updates and reopen what does it say at the bottom when u open is it an older version. I assumed that after u hit the button to run program and it uninstalls the previous version that it indeed was updating. I rarely shut my pc down so I just assumed it was. i finally got the update to take by shutting down makemkv durning the download not opening from the install screen and hard booting. and now I am back in business. Basic stuff I know but it worked in this case.
cmbailey4365
Posts: 11
Joined: Wed Apr 16, 2014 4:11 pm

Re: Copy Protection Key Exchange Failure

Post by cmbailey4365 »

Leonoportman, unfortunately, I am already using the latest version of MakeMKV (version 1.8.11). Although we received similar error messages, it appears that your error messages were caused by using an older version of MakeMKV that was not capable of decrypting the highest AACS version of any disc inserted in your drive (i. e., version 46). My, and apparently others', problem is not with old versions of MakeMKV not supporting newer versions of AACS.
demo6
Posts: 2
Joined: Tue Jul 22, 2014 5:36 pm

Re: Copy Protection Key Exchange Failure

Post by demo6 »

I'm having this exact problem with Ubuntu Server 14.04, MakeMKV 1.8.11 on an external "PLEXTOR BD-ROM PX-B120U" while ripping a DVD, so it's probably not AACS-related. I also noticed that it's only a problem with the backup function. The command

Code: Select all

makemkvcon mkv disc:0 all ~/video
seems to work just as expected. With

Code: Select all

makemkvcon backup disc:0 ~/video
I'm getting the same error (multiple times):

Code: Select all

Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..0020..03F to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0020..03F to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..0020..07F to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0020..07F to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..0020..0BF to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0020..0BF to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..0020..0FF to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0020..0FF to device 'SG:dev_11:0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..002000800 to device 'SG:dev_11:0'
gellis
Posts: 30
Joined: Fri May 16, 2014 7:58 pm

Re: Copy Protection Key Exchange Failure

Post by gellis »

demo6 & cmbailey4365,

Can you do a lsusb -v (as root, so you get all the info) and check if you have the same external caddy as me?

idVendor 0x13fd Initio Corporation
idProduct 0x3940
bcdDevice 2.14
iManufacturer 1 Initio
iProduct 2 INIC-3609
iSerial 3 30303030303030303030303030303030

I've a feeling it's the caddy that's at fault. I've been able to get makemkv working under windows running on virtual box on ubuntu, so it's something to do with how unix (I've also tried different versions of linux, without success) is talking to the device. I am trying to get some extra cables so I can plug the drive in direct to the machine (or find another usb caddy...) if I can get that to work, it confirms its the caddy at fault.
CountryBumkin
Posts: 23
Joined: Tue Dec 16, 2014 6:03 pm

Re: Copy Protection Key Exchange Failure

Post by CountryBumkin »

I would add to this thread, that I saw this key exchange failure as well ripping two out of six 3D BD disks (BTW - I'm on version 1.90). One disc was Hugo, the 3D disc (I forget the other one - Spider-Man 3D, I think). After all of the lines of failure code, the last line on the Hugo disk said successfully opened so I ripped the disc. I haven't watched it yet all the way through so it could have a problem but it did start/play normally in my quick test.
But...
The other disk with the failed exchange keys would not open ("Failed to open disc" message), however I also have ANYDVD HD, so I left it running and restarted makeMKV and this time I got no error messages and the disk ripped to mkv successfully. So until this problem is fixed, you could try to run ANYDVD HD (if you have it) along with makeMKV on the problem disks.
demo6
Posts: 2
Joined: Tue Jul 22, 2014 5:36 pm

Re: Copy Protection Key Exchange Failure

Post by demo6 »

I'm not a 100% percent sure what you're looking for so I attached the complete output. The PC is a Lenovo IdeaCentre D400 - one of the devices is some kind of recovery flash drive. Just in case you're wondering. When it was still running Windows Home Server 2011 it ran MakeMKV perfectly - exact same hardware.

the attachment didn't work -> http://pastebin.com/vFphGqcK
Last edited by demo6 on Tue Dec 16, 2014 6:29 pm, edited 1 time in total.
gellis
Posts: 30
Joined: Fri May 16, 2014 7:58 pm

Re: Copy Protection Key Exchange Failure

Post by gellis »

CountryBumkin wrote: So until this problem is fixed, you could try to run ANYDVD HD (if you have it) along with makeMKV on the problem disks.
Thanks, for me certainly the Issue is only present on Linux, for which anydvd isn't available :(
iFearFractals
Posts: 1
Joined: Mon Dec 29, 2014 5:21 pm

Re: Copy Protection Key Exchange Failure

Post by iFearFractals »

Hello all,
I seem to be having a similar issue and was wondering if there was ever a fix? I'm using version 1.9 of makemkv...

After trying to rip a blu-ray my drive suddenly won't recognize any disc, even the ones I've previously ripped. I've spent the last week looking for answers on the web and have been fruitless in that regards. I am using an external usb drive, but power is not an issue. I've even tried a different (but same model) usb blu-ray drive (samsung SE 506), but still get the same debug code:

DEBUG: Code 2281701379 at |<tnvl}zolA??==#:213134699

My significant other is having surgery in a few days and I am trying to prepare us for a long movie marathon for the recovery, so*any* help would be greatly appreciated. I wouldn't mind updating/registering/paying for makemkv, but don't want to do so without knowing if this would make a difference.

**edit**
I should state that I am using Mac 10.6.8
Woodstock
Posts: 9947
Joined: Sun Jul 24, 2011 11:21 pm

Re: Copy Protection Key Exchange Failure

Post by Woodstock »

Did you recently read in a disk that MakeMKV said had a newer version of AACS protection than it could handle?

One of the things about AACS is that it is enforced at the drive level. Once you load in a disk that lists the software key in use as "revoked", the drive will now refuse to load ANY Bluray, as long as you use that same key.

What does MakeMKV show as the "Highest AACS version:" when you start it up?

In your MakeMKV data directory (found in Preferences->General), what file names are present that start with "MKB_v"?
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
Ripman
Posts: 52
Joined: Sun Dec 14, 2014 5:28 pm

Re: Copy Protection Key Exchange Failure

Post by Ripman »

If we get tgz files in the .MakemKV directory, should we send those over, even if the disk was processed?

I have a few for BDs, so please let me know. All "seemed" liked they were processed correctly. I processed both the theatrical and pre-release of My Darling Clem w HB, and both came out perfect. I didn't process the others w HB yet.

Stagecoach CR
My Darling Clementine CR
310 to Yuma CR (v35)
Now You See Me (v38)
American Hustle (v46)

Thanks.
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