Gravity bluray error

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JBravo
Posts: 10
Joined: Wed Sep 04, 2013 1:40 am

Gravity bluray error

Post by JBravo » Mon Mar 31, 2014 10:17 pm

I'm having an error with the standard 2d bluray version of Gravity.
When I make a mkv using the dts hd audio it creates a corrupt file that is 269:23:21 and no video.
If I make a mkv file with both dts hd & dts audio it does the same.
If I make a mkv file with just dts it works fine.
Really would like to watch it in dts hd.

Woodstock
Posts: 6433
Joined: Sun Jul 24, 2011 11:21 pm

Re: Gravity bluray error

Post by Woodstock » Tue Apr 01, 2014 3:31 am

Without debugging logs, anything would be a wild a** guess.

Link in signature explains how to get debugging information. Post it in a reply.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

JBravo
Posts: 10
Joined: Wed Sep 04, 2013 1:40 am

Re: Gravity bluray error

Post by JBravo » Fri Apr 04, 2014 6:53 am

Debug log started at Fri Apr 04 05:22:23 2014 , written by MakeMKV v1.8.9 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.8.9 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\Chris/MakeMKV_log.txt
003007:0000 Using direct disc access mode
DAFD=PAAAADAAAAEABDQkEHgACAQ==
DCE=nCZfFDChVWrxIAD5k5brkjF7V7TjlZUL21kutlYyW7FU6Aqt2ojbIagXPV4mvdS9CP87XXAIXgKdSOMiDGhvcrbBzq9TehLUc1TPTcXOtAHH9E1aIvrr+opjDLrumUYvI7Sk+KanzQpQX5MlibCbqqfVsIGyFnwYaA==
DCE=aef1tU31fBKIzHQ5/aYMaK8PqKgSKUWDjpvb5ptkK738UHIPNUvXtY4+E3bbcaOHyYvnFiP1xrCvTX+5o3HpZgSL/qoHu++q7Nwh75SGk15VWZr89GDTUQ73JNiZFUV4li/mQA77oicHWdnPUWVt/yib/1/iL2Vdwg==
DISCID=EA0E715FA8C21B6B16BDDB1BBD1A82321062C372
003025:0000 Title #00053.mpls has length of 50 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00054.mpls has length of 29 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00055.mpls has length of 340 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00017.mpls has length of 8 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003307:0000 File 00100.mpls was added as title #0
003307:0000 File 00201.mpls was added as title #1
003025:0000 Title #00120.mpls has length of 32 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00211.mpls has length of 2208 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00219.mpls has length of 611 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00012.m2ts has length of 5 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00013.m2ts has length of 0 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00014.m2ts has length of 23 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00015.m2ts has length of 50 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00016.m2ts has length of 29 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00017.m2ts has length of 340 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00002.m2ts has length of 11 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00003.m2ts has length of 19 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00004.m2ts has length of 11 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00005.m2ts has length of 5 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00006.m2ts has length of 0 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00007.m2ts has length of 7 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00008.m2ts has length of 6 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00009.m2ts has length of 82 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00010.m2ts has length of 155 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00132.m2ts has length of 4 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00092.m2ts has length of 4 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00093.m2ts has length of 4 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00109.m2ts has length of 981 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00111.m2ts has length of 31 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00112.m2ts has length of 1 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00116.m2ts has length of 612 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00117.m2ts has length of 698 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00118.m2ts has length of 641 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00119.m2ts has length of 468 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00120.m2ts has length of 782 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00121.m2ts has length of 577 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00122.m2ts has length of 901 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00123.m2ts has length of 733 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00124.m2ts has length of 410 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00125.m2ts has length of 342 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00126.m2ts has length of 474 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00127.m2ts has length of 475 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00128.m2ts has length of 504 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00129.m2ts has length of 1348 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00130.m2ts has length of 413 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
003025:0000 Title #00131.m2ts has length of 198 seconds which is less than minimum title length of 3600 seconds and was therefore skipped
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory C:/Users/Chris/Videos/Makemkv Files
004001:0000 Forced subtitles track #3 turned out to be empty and was removed from output file
005005:0080 1 titles saved
005036:0104 Copy complete. 1 titles saved.
Application exited at Fri Apr 04 06:49:47 2014

sippelmc
Posts: 8
Joined: Thu Apr 03, 2014 3:45 pm

Re: Gravity bluray error

Post by sippelmc » Fri Apr 04, 2014 3:00 pm

Hi.

I confirm this issue and have the exact same error.

I have also sent my logs (to the support email address) of both the working compressed DD 5.1 transcode and the non-working lossless audio transcode.

mike admin
Posts: 3603
Joined: Wed Nov 26, 2008 2:26 am
Contact:

Re: Gravity bluray error

Post by mike admin » Sat Apr 05, 2014 7:24 am

So, there are no errors in the log file, but the output file is corrupt when dts-hd is selected? Please send a testdump per instructions at /onlinehelp/testdump.html

sippelmc
Posts: 8
Joined: Thu Apr 03, 2014 3:45 pm

Re: Gravity bluray error

Post by sippelmc » Sat Apr 05, 2014 2:07 pm

Thank you for the great product and help with support.

Here is a link to the test dump file as requested.

https://drive.google.com/file/d/0B5oudG ... sp=sharing

JBravo
Posts: 10
Joined: Wed Sep 04, 2013 1:40 am

Re: Gravity bluray error

Post by JBravo » Sun Apr 06, 2014 11:49 am

mike admin wrote:So, there are no errors in the log file, but the output file is corrupt when dts-hd is selected? Please send a testdump per instructions at /onlinehelp/testdump.html
testdump sent

sippelmc
Posts: 8
Joined: Thu Apr 03, 2014 3:45 pm

Re: Gravity bluray error

Post by sippelmc » Tue Apr 15, 2014 10:58 pm

I have been testing around and the exact same issue occurs on the movie Frozen, rented from Netflix. My Gravity BD was a retail purchase. But the same issue: the file gets corrupted with a 6h-ish playtime when ripped with the lossless format, but works fine with 5.1 lossy.

isisyodin
Posts: 3
Joined: Thu Apr 17, 2014 9:56 pm

Re: Gravity bluray error

Post by isisyodin » Thu Apr 17, 2014 10:10 pm

Same issue with Gravity (retail copy). Error during ripping and backing up.

PaulCB
Posts: 58
Joined: Mon Mar 18, 2013 12:26 am

Re: Gravity bluray error

Post by PaulCB » Sat Apr 26, 2014 8:53 am

I'm seeing what may be the same (as the original post), or at least almost the same issue. I have the file with only DTS MA and one English subtitle. If I play back in Media Center, I see a time of 573:43:29 and get no playback. Same result on two different systems, one hooked up via HDMI to a receiver with LAV filter passthrough on and another with just standard stereo soundcard. However it reports the correct time in Mediainfo and it plays back fine in Arcsoft TMT, MPC-HC, and VLC reporting the correct time.

Edit: In my case, there seems to be an issue with this title and the LAV splitter as it works fine (in Media Center) when the Haali splitter is installed. Could be something with the splitter or audio decoder and this specific DTS MA track. I've never experienced this on any of my other hundreds of discs.
I made a mkv using eac3to and mkvmerge and both the new and the MakeMKV title were working fine. I had to install Haali to use eac3to. After uninstalling and rebooting, I returned to the situation where I didn't see any playback and had the long playback time being reported but it was for both the eac3to/mkvmerge and the makemkv created files.
So this doesn't appear to be an issue that has anything to do with MakeMKV specifically.

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