BD or UHD no longer work

Please post here for issues related to Blu-ray discs
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johnny_law
Posts: 1
Joined: Tue Jan 29, 2019 3:27 am

Re: BD or UHD no longer work

Post by johnny_law » Tue Jan 29, 2019 3:55 am

DEBUG: Code 03DF/02/76A0C3CD522E

Dorbiman
Posts: 2
Joined: Tue Jan 29, 2019 4:27 am
Location: Washington

Re: BD or UHD no longer work

Post by Dorbiman » Tue Jan 29, 2019 4:30 am

endlessblockade wrote:
Tue Jan 29, 2019 2:08 am
I see a lot posts mentioning the ASUS BW-16D1HT and the LG WH16NS40 so I wonder if this is only affecting certain drive models.
You may be onto something. I have a BW-16D1HT drive on firmware 3.01 and have the debug code 03DF/02/E064BA3E3F81. The drive fails to open any disc, from DVD to UHD after running the estimated remaining time to like 4 hours. This drive worked for me a couple days ago. :cry:

bretticus
Posts: 1
Joined: Tue Jan 29, 2019 4:36 am

Re: BD or UHD no longer work

Post by bretticus » Tue Jan 29, 2019 4:38 am

Hi, I'm having the same issue.

DEBUG: Code 03DF/02/96929CF53B04

LG NS60 cross flashed to ASUS 3.02.

Any help is appreciated. Thanks.

digitalfreaknyc
Posts: 1
Joined: Tue Jan 29, 2019 4:39 am

Re: BD or UHD no longer work

Post by digitalfreaknyc » Tue Jan 29, 2019 4:45 am

Here's mine:
DEBUG: Code 03DF/02/E510443B6C62

HP desktop and HP drive BU40N

crawl76
Posts: 3
Joined: Tue Jan 29, 2019 4:57 am

Re: BD or UHD no longer work

Post by crawl76 » Tue Jan 29, 2019 5:00 am

After about 5 mins of MakeMkv doing nothing I get:

DEBUG: Code 2400194817 at 3tu+2QPU[=7Te!Z9e:29396138
DEBUG: Code 2400194817 at 3tu+2QPU[=7Te!Z9e:121264165
DEBUG: Code 2400194817 at 3tu+2QPU[=7Te!Z9e:29396138

Manufacturer: ASUS
Product: BW-16D1HT
Revision: 3.02

Someguy1234
Posts: 5
Joined: Tue Jan 29, 2019 2:48 am

Re: BD or UHD no longer work

Post by Someguy1234 » Tue Jan 29, 2019 5:12 am

I took my drive I was using, LG BH16NS40 drive with ASUS firmware (v1.02), out and replaced it temporarily with an LG WH14NS40 and it's at least able to read Blu-ray again. It's not giving me any errors on that side. This drive doesn't read UHD discs (yet), so I haven't bothered to try one. Thankfully I had it around to try, and it'll allow me to rip my Blu-ray Discs for now, but not my 4K. This really is a problem for me. :(

usydj33jjks
Posts: 2
Joined: Mon Jan 28, 2019 8:08 pm

Re: BD or UHD no longer work

Post by usydj33jjks » Tue Jan 29, 2019 5:22 am

Hi, I did have the same issue, but with a DVD in a Blu-ray player. With error code 03DF/02, drive stop working, then is missing from system, and had to restart the pc.
But, when I updated the firmware, it startet working fine again.

Disk-drive: ASUS BW-16D1HT

Updated to (from ASUS homepage): Versjon 3.03 / 2018/05/18 / BW-16D1HT FW Updater

Best regards,
Z

CptClownfish
Posts: 2
Joined: Mon Jan 14, 2019 2:10 am

Re: BD or UHD no longer work

Post by CptClownfish » Tue Jan 29, 2019 9:46 am

Mine still not working either.

Internal LG BH16NS50. Firmware 1.02

DEBUG: Code 03DF/02/067EFCA8EA7E

Thanks, Mike...

Morehatz
Posts: 1
Joined: Tue Jan 29, 2019 12:17 pm

Re: BD or UHD no longer work

Post by Morehatz » Tue Jan 29, 2019 12:18 pm

03DF/02/E064BA3E3F81

Asus 16D1HT flashed to 3.01 firmware

wacarlton
Posts: 1
Joined: Mon Jan 21, 2019 8:10 pm

Re: BD or UHD no longer work

Post by wacarlton » Tue Jan 29, 2019 12:35 pm

Same here. Just got a new LG drive with ASUS 3.01 FW and can't even rip regular BD dics.
DEBUG: Code 03DF/02/E064BA3E3F81

stefanop
Posts: 3
Joined: Tue Jan 29, 2019 12:35 pm

Re: BD or UHD no longer work

Post by stefanop » Tue Jan 29, 2019 12:40 pm

My Asus BW-16D1HT 3.00d no longer works with any disc type, DVD, BD, UHD BD

This is what's written in the status window

MakeMKV v1.14.2 darwin(x64-release) started
Optical drive "DVD+R-DL ATAPI iHAP222 W 7L05d" opened in OS access mode.
Optical drive "BD-RE ASUS BW-16D1HT 3.00d" opened in OS access mode.
Optical drive "BD-RE ASUS SBW-06D2X-U D601d" opened in OS access mode.
Backing up disc into folder "/Volumes/..../..."
DEBUG: Code 03DF/02/F0ED16432FAA

kfreeb
Posts: 90
Joined: Mon Aug 16, 2010 3:43 pm

Re: BD or UHD no longer work

Post by kfreeb » Tue Jan 29, 2019 1:41 pm

Thought I would check out something by testing a much older version of MakeMKV, on and LG WH14NS40 blu-ray drive that up till recently was working, (till I stared running MakeMKV 1.14.2) Here's the log running MakeMKV version 1.10.6, looks to me as though the inscription key is not being accepted by the blu-ray drive.

I should also say the Mac Blu-ray Player, (ver. 2.17.4) reads and plays Blu-ray Discs on this problem drive, with no problems still.

DRIVE STATS:
Drive Information
OS device name: /dev/rdisk5
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE WH14NS40
Revision: 1.00
Serial number: SIK9HFATE263
Firmware date: 2115-08-18 09:40:
Bus encryption flags: 17
Highest AACS version: 57

Disc Information
Label: FALLING_SKIES_SEASON_5_D2
Timestamp: 2015-11-30 14:46:56
Data capacity: 40.5 Gb
Disc type: BD-ROM
Number of layers: 2
Channel bit length: 74,5 nm (25.0 GB max. per layer)


LOG:
MakeMKV v1.10.6 darwin(x86-release) started
Optical drive "BD-RE HL-DT-ST BD-RE WH14NS40 1.00" opened in DASPI v1.5 mode.
The new version 1.14.2 is available for download at http://www.makemkv.com/download/
Using direct disc access mode
Saved BD+ dump file as /Volumes/Work/Tivo/Tivo Edited/ISO:MKV Files/dump_SD_789C0A39232175AF57A0.tgz
Please send the file "/Volumes/Work/Tivo/Tivo Edited/ISO:MKV Files/dump_SD_789C0A39232175AF57A0.tgz" to support@makemkv.com
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..01EC26BD623F166F8729D5D35C89EA73670 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..07699798784759375865173A5845EC1AEE8 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..095C1F10283D82333EB553005115D71E0C2 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..08C80FFDDF14C629D3E0FCA44DF5615E14C to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..019CFE266A0EE7349282F86A3E4B364F74B to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0F61790F5AA53BDE204A0DE4663975EE7BD to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0CB2DF75FE7DDC880C2896001DD8E8C9775 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..04525713741C3AC3686F0ACD4F7B7150EA1 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0A6CC8B1899D82E0A341057B1BFE22C1DB1 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..01365D9BD0A104B9E09EA9708AAC1194FA9 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0E6E8E89E3977EAC8ECD8940A2ECF3E7FDE to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0073F46170BE75450826707F0D82516EE96 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0FBB747968A8693950C91A9EE4355CD4443 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..08C7625B3F84DF564B286EA737089BA4C36 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..02B6EB49086EE0C0D6E61745447AF4A8618 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0CBD334F34F77892CF93D004D412996A1A2 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0F188B554672635417EABA2E0AF2A6F1B91 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0E6ED537DA920DB315F47C8EA1F4E48CF85 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..08DC52F4881AF0B47569B1779E763A5290E to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0D9218F6B9F57EA7FDE0273BDFEC63816C1 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0C021E0E34BB559FEAEA6CE408582186704 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..003566DF4F2CC2EF3A4DA67ED748D3675E4 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..05C2AA91C1E20C747B9DF1BC15FFF7B74BC to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..01C915CF97FC804A8B5F4747BB530E54B4C to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..091704248C09C9BBE97D9924DBC8B4151B5 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..018DA325FD8AFDFD70A10F74D4A0D6FB6EF to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..021468194E4CF40A8AD531ADB2E3064CAAC to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..002A1F99C8411EAC84773EF472FDEB99C1E to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0996B1E537EA92B5836629C6845B126F8CF to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0A50FECB7757435438AF74EE5F174FB17E2 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:ead8a96bdf786ac1:'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Highest AACS version is v57 , MKB saved as /Volumes/Work/Tivo/Tivo Edited/ISO:MKV Files/MKB_v57_FALLING_SKIES_SEASON_5_D2.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
Last edited by kfreeb on Tue Jan 29, 2019 2:40 pm, edited 2 times in total.
Mac Pro 3.33GHz Intel Xeon 12 core (mid 2012)
64GB Memory
Mac OS X 10.12.6
Internal Blu-ray drive: BD-RE WH14NS40
MakeMKV v1.14.2 darwin(x64-release)

ESPNY
Posts: 14
Joined: Sun Mar 11, 2018 6:55 pm

Re: BD or UHD no longer work

Post by ESPNY » Tue Jan 29, 2019 2:33 pm

Same here:
ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE

ASUS BW-16D1HT 3.01 Firmware

I have not touched my system and/or updated my Cd drive manually. Is 3.01 what the ASUS came with originally?

Downgraded to 1.12.3, also not working. What is the story here?? Could someone give me a heads up please?
Last edited by ESPNY on Tue Jan 29, 2019 3:01 pm, edited 1 time in total.

smartieyoung
Posts: 107
Joined: Sun Dec 24, 2017 11:09 am
Location: kentucky

Re: BD or UHD no longer work

Post by smartieyoung » Tue Jan 29, 2019 2:53 pm

I think it must be something with how the drive is interacting with the computer,I have had the same problem that everyone else has had.I have been able to do bluray discs just fine its just the UHD discs that i have not alot of sucess with and what I'm not sure if what I have been able to do would work for the current version of makemkv,I find that when i use the old backup method when you dont know the encryption code and I make a non decrypted version of my UHD disc or bluray disc and then I close makemkv and reopen the program and open discatt or index.pls and my disc opens and I have a good copy of my discs.

ESPNY
Posts: 14
Joined: Sun Mar 11, 2018 6:55 pm

Re: BD or UHD no longer work

Post by ESPNY » Tue Jan 29, 2019 2:57 pm

None of the methods are working, not new and not old mkv software, neither does any of my cd drives.

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